While our automated system handles most of the heavy lifting, our staff behind the scenes keeps everything running smoothly. From IT to Client Services, Cachet strives to maintain the highest levels of excellence in all we do, especially customer service. We take a proactive approach to business and that extends to the service we provide. Here’s what some of our clients have to say about their Cachet Experience.
“Without a doubt processing ACH transactions through Cachet is a breeze, compared to the torture I went through prior to switching over to Cachet. I have the highest regard for your system and I continuously recommend your system to accountants and CPAs.”
PPS Inc.“I needed to submit an ACH transaction late several days ago. Sophia stayed on the line while I processed the transaction and made sure it was processed for the following day.”
Payroll Ventures“We converted tax filing systems and the outgoing tax payment file was not 100% NACHA formatted. Cachet and Hanan have been extremely helpful in converting the files to NACHA format so we can successfully load our payment file. They have been instrumental in helping our software vendor test files to ensure 100% NACHA compliance.”
Payroll Office of America“Everyone is always very professional and friendly.”
Paymedia LLC