PROTECTION, SECURITY, RISK MANAGEMENT CONTROLS
The Quantum platform took specific measures to ensure that managed impound account reconciliation has reduced risk starting with our patent pending double entry system. Most, if not all, payroll, banking and ACH systems are single entry. This has inherent risk factors particularly when it comes to returns. Losing track of returns in itself is risky. Several current users have realized return rates of 2/10,000ths % – which typically are difficult to achieve but attainable with QUANTUM!
We have a unique NSF Precheck™ system in place that is available client-by-client. This is in addition to our NSF protection plan which includes multiple NSF returns notices as mentioned in Systems & Reporting. Not mentioned is our call back assisted collection program done for you as part of our service! NSF rescue so you can stay on top of reconciliation and stay in balance all in effort to minimize your risk as a payroll provider! With Quantum you’ll receive a detailed out of balance report available client-by-client. This is the ‘heads up’ your clients will truly appreciate. Then there's the audits that are also client-by-client that are facilitated twice each year. It's a system control that will help correct or validate how the "Funds Held for Client" automated reconciliation is working.
Wrapping risk management controls is our fifty (50) million dollar crime bond available with the Quantum product series as well as our traditional ACH processing. Essentially, it protects your clients' funds while in process by Cachet. Additionally, Quantum is supported by triple "hot site" backup that is tested by "white hats" with controls under our SSAE16 audit.